If your web hosting provider offers live chat support, you're able to speak to a representative live and find out useful info or get an issue resolved in a timely manner. The main advantage of using chat instead of calling to consult with a live person is that you'll need only a computer with world wide web access, which means that you will not pay any rates in case you are in a different state or country. In addition, it'll be easier to copy and paste data like domains, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the phone. The real-time chat is also a considerably faster solution to contact your website hosting provider's support crew in comparison to using a ticketing system. Last, but not least, if some situation needs more time to be resolved, you can do something different while you wait for guidance on the live chat, which means that you won't lose time - something that is not possible when you're on the phone.

Live Chat Support in Shared Web Hosting

We provide a live chat support service for all shared web hosting that we offer and we're able to support you with almost everything live. In case you don't have an account with our company yet, we will give you more information about the plans so as to help you to select the most appropriate plan. If you are a current client, we can help you with any billing or general matter as well as with a number of common technical problems, such as an e-mail address installation in a desktop email client. In case you are unable to give us a call for whatever reason or you're in a country where we don't have a local phone number, the live chat is the best way to contact us. Certainly, some situations need longer time to examine and test, therefore you will need to open a support ticket to our technicians, however, we can save you time and help you with numerous problems on the chat.