1 hour ticket response
Our team of support engineers is devoted to providing rapid answers to all your questions. We’ll review your helpdesk ticket the minute it has been received and will reply back to you with a solution to your problem within less than 1 hour after the helpdesk ticket submission. Actually, our average client support ticket response time is twenty minutes.
A First–Rate Customer Service
We’ve got a team of web hosting support professionals who are prepared to answer all your requests every time you are in need of assistance. The vast majority of our client service team representatives have lots of years of experience in the shared web hosting market, which suggests that you can constantly count on swift and in–depth answers to your concerns.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how you can use a specific service, we have integrated a really user–friendly Help section in the Control Panel. You can search through a wide selection of web hosting account management articles and website administration articles, have a glance at our F.A.Q. repository or watch our instructional video tutorials.