Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is trained to rapidly care for all of our shared web hosting clients’ questions and support demands. Through our ticketing system, it will be possible to supply your inquiry and a support crew fellow member is going to go back to to you in only maximum 60 minutes. In fact, practice has confirmed that the general answer time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a group of educated specialists who’re prepared to respond to your question without delay. You’re able to speak with the support team by opening a technical support ticket from your Control Panel or by posting us an e–mail message. On working days, you may as well call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guidance while operating within the Control Panel, you are able to always select the Help control key and track down your query in the list of articles that will appear. We have also turned most of the articles and reviews into training videos. The listing of videos will show up if you pick the Videos option located in the top right angle.