A 99.9% Server Uptime
Our shared web hosting platform is based on a dependable, enterprise–class hardware configuration and a significantly tweaked Linux version. Thus, no matter what your web site is, or how many web site visitors you’ve got, or even if there’s a denial–of–service assault, our physical servers will remain up and running and your websites will stay online.
All our shared web hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to offer an enterprise–grade web hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And because of this, no matter which datacenter facilities you select: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to reduce all possible risks with our cloud hosting packages and even though we provide first–rate support, there are times when the client simply isn’t content with what we have to offer. Or he needs to upgrade to a more powerful web hosting service, like a VPS server or even a dedicated server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, you will get a refund.
24/7 Technical Support
If you happen to manage a web hosting company, your technical engineers are of great importance. That is why we’ve carefully handpicked a very experienced team of techs, each with many years of training behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All client support tickets are replied to within 60 minutes and our average ticket response time is less than 20 minutes!